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Partner Academy · Deye

Warning W11

Heatsink Temp Warning

Elevated heatsink temperature

Deye service: Heatsink Temp Warning — same cooling path as W10.

Field checks

  1. Clean the heatsink of dust.
  2. Keep ≥30–50 cm free space for ventilation; avoid direct sun on the unit.

FAQ

What does Deye W11 mean?
Elevated heatsink temperature
What should I check for Deye W11?
  1. Clean the heatsink of dust.
  2. Keep ≥30–50 cm free space for ventilation; avoid direct sun on the unit.
When should I contact Inversol?
After noting the exact code, model, SN, and operating mode, complete the field checks. If the code returns after a clean power cycle, contact Inversol WhatsApp support with a photo of the display.

Partner lookup — not a substitute for the official Deye service manual or live measurements. Firmware maps can differ by model family.

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