Partner Academy · Deye
Warning
W12
Hardware Warning
General hardware warning
Deye service: Hardware Warning — full power cycle first.
Field checks
- Fully restart: disconnect AC, PV and energy storage for 3–5 minutes.
- If the warning returns, schedule service-centre diagnostics.
FAQ
What does Deye W12 mean?
General hardware warning
What should I check for Deye W12?
- Fully restart: disconnect AC, PV and energy storage for 3–5 minutes.
- If the warning returns, schedule service-centre diagnostics.
When should I contact Inversol?
After noting the exact code, model, SN, and operating mode, complete the field checks. If the code returns after a clean power cycle, contact Inversol WhatsApp support with a photo of the display.
Partner lookup — not a substitute for the official Deye service manual or live measurements. Firmware maps can differ by model family.