Partner Academy · EcoBSS / FLEX
Warning
3P HV
W32
Parallel_information_lose
Parallel sync signal lost
Academy field checklist (Parallel_information_lose) — no EcoBSS service-table row for this bit.
Register map
- Family
- Three-phase HV
- Register
- 554
- Bit
- 15
Field checks
- In a cluster, check Parallel A/B / sync cables and Master–Slave addressing.
- Power units in the documented order; a transient W32 at start can clear when all go ON.
- Contact Inversol if the fault returns after a clean power cycle.
FAQ
What does EcoBSS W32 mean?
Parallel sync signal lost
What should I check for EcoBSS W32?
- In a cluster, check Parallel A/B / sync cables and Master–Slave addressing.
- Power units in the documented order; a transient W32 at start can clear when all go ON.
- Contact Inversol if the fault returns after a clean power cycle.
When should I contact Inversol?
Confirm LV vs HV family on the nameplate, complete the field checks, then contact Inversol with model, SN, family, and a photo if the code returns after a clean power cycle.
Partner lookup from EcoBSS Flex register map V1.2 — not a substitute for the official service manual or live measurements. Always match the inverter family (3P LV / FLEX 3L vs 3P HV).